Q: Who is Promapp?
Promapp, the market leading visual process mapping solution, has achieved business process management leadership by helping more than 500 public and private sector organizations worldwide successfully map and manage their processes realizing process improvements through intuitive, powerful tools used by teams every day. Promapp’s cloud based software makes it easy to create, navigate, share, and change business processes, continuously improving areas like risk management, quality assurance and business continuity.

Headquartered in Auckland, New Zealand, Promapp was founded in 2002 by Ivan Seselj and is co-owned by Richard Holmes. Both Seselj and Holmes are process experts from global consulting firms. Businesses and government agencies leverage Promapp to empower teams to own their processes and to drive accountability for continuous process improvement. The technology’s simple navigation, dashboard, and process ownership features make it easy to use, with one-click process editing features requiring no training to get started.

Promapp supports the development of smarter ways to work, while encouraging sharing of information by operational teams rather than limiting it to process analysts and technical specialists.


Q: Why is Nintex acquiring Promapp?
Several market trends are converging to drive digital transformation including: automation and robotics, customer journey, agile business, intelligence as currency and more. Our acquisition of Promapp offers everyone new tools to better optimize business processes and achieve process excellence. Promapp’s complementary technology fits well with our platform and what Nintex partners and customers are trying to achieve. Like Nintex, Promapp is an innovative, fast growing and profitable company focused on enterprise and public sector organizations.

As organizations set out to document how their businesses run (typically associated with standard operating procedures and playbooks), they are seeking better solutions than what static Visio or Word offer them today. Enter Promapp. Once a company visually maps out it processes with Promapp, often in the hundreds or thousands of processes, they then want to turn manual processes into efficient and reliable automated ones. This is where Nintex enters with our industry leading platform that offers capabilities for workflow automation, modern forms, document generation, mobile apps, process intelligence and more.


Q: What assets does Promapp bring to Nintex?
Promapp brings talented employees and great technical assets to Nintex which reinforces our commitment to providing the industry’s best capabilities for automating, orchestrating and optimizing business processes to better serve the needs of our customers and global partner network.

Nintex plans to maintain Promapp's offices in Auckland, Austin, San Francisco and Sydney and will relocate the Promapp teams in Melbourne and London to Nintex's offices in those cities.

We will continue to invest in the Promapp platform to benefit the company’s rapidly growing customer base, which includes well-known brands such as Coca Cola, Johnson & Johnson, McDonald’s and Toyota.


Q: What benefits do you see from this merger?
We see numerous benefits for Nintex’s and Promapp’s customers, partners, and employees.

  • Promapp is easy to use and powerful -- just like Nintex -- and its technology is in-line with our long-standing design principles which will make integrating our technologies easier and will minimize the learning curve for new users.
  • With a greater understanding (and visibility) of business processes within every organization, opportunities for lines of business ops pros and IT pros to quickly automate processes/workflows will present themselves much faster. Better process design and automation also will yield greater process optimization.
  • The ability for public and private sector organizations to quickly and easily document, manage, and optimize their business processes with Nintex and Promapp will solidify our leadership position in intelligent process automation and our ability to help companies achieve process excellence.


Q: Why does a company need technology like Promapp?
Promapp makes it easy to create, navigate, share, and change business processes, enabling​: continuous improvement, risk management, quality assurance and business continuity.


Q: What do organizations do with Promapp?

  • Easily manage and transform business processes with a visual cloud solution
  • Documenting processes is intuitive; teams collaborate and can manage the lifecycle of every process
  • Platform is easy to use and powerful; it’s widely adopted and offers a great visual design experience for team

Q: How many employees does Promapp have?
About 75 employees.


Q: How many employees are in the combined company?
On a combined basis, the company will have nearly 475 employees worldwide.


Q:What are the terms of the deal?
Deal terms are not disclosed.


Q: What is the organization’s strategy going forward?
Nintex is in a fortunate position as we have a huge market opportunity right in front of us as every organization in the world with at least 200 employees needs what Nintex and Promapp provide.  Every business has tons of processes which are still manual or paper-based and ripe for management and automation.  Nintex is the best positioned company in the world to help businesses automate, orchestrate and optimize their processes.  And with our new capabilities from Promapp, we will expand our intelligent process automation portfolio of offerings to further solidify our leadership position and our ability to help companies achieve process excellence.


Q: Will Promapp’s offerings continue to be available?
Absolutely. Nintex will continue to accelerate innovation and work to integrate the Promapp technology into our intelligent process automation platform.


Q: How will Promapp operate within Nintex?
Promapp is being integrated into our company as quickly as possible as we have a commitment to operate as one team.